Job Description

Veterinary Practice Manager

Be the First Practice Manager at Sultan Veterinary Clinic!

Are you an experienced veterinary leader ready to build something meaningful? Sultan Veterinary Clinic, proudly serving our community since 1998, is excited to introduce a brand-new Practice Manager position. This is your opportunity to step into a foundational leadership role, shape hospital operations, and partner directly with ownership to elevate patient care, team performance, and client experience.

This is not a corporate middle-management role. We are a small, close-knit team looking for a leader who can both strategize and roll up their sleeves.

Why Join Us?

This is more than a jobit's a chance to create structure, strengthen culture, and help guide the next chapter of our hospital's growth. As our first Practice Manager, you will have meaningful influence and autonomy while working alongside a collaborative and dedicated team.

What We Offer

• Competitive Wages: Starting at 60k/year, with potential for a higher rate based on your experience and qualifications. *based on full-time, 40-hour work week
• Paid Time Off (PTO)
• Retirement Plan
• Pet Care Discounts
• A supportive, team-oriented environment

What You'll Do

As our inaugural Practice Manager, you will:

• Establish operational systems, workflows, and accountability structures
• Lead day-to-day hospital operations including staffing, scheduling, training, and performance management
• Partner with the practice owner on budgeting, growth strategy, and service development
• Foster a cohesive, respectful, and high-performing team culture
• Monitor key performance indicators and implement improvements
• Ensure an exceptional, frictionless client experience

Because we are a small team, this role requires functional, hands-on capability. You must be comfortable stepping in to support front desk operations, assisting with workflow coordination, troubleshooting scheduling issues, and helping maintain smooth daily operations when needed.

What You Bring

• Minimum 5 years of veterinary experience with at least 3 years of management experience
• The ideal candidate is a licensed veterinary technician with the ability to become licensed in the state
• Demonstrated success leading and developing teams
• Strong working knowledge of veterinary hospital operations, scheduling, and performance management
• Functional operational skills with the ability to actively support front desk or patient workflow needs in a small-team environment
• Financial literacy, including basic budgeting and KPI monitoring
• Excellent communication, organization, and problem-solving skills
• A collaborative leadership style with a commitment to accountability and culture

Why This Role Matters

As our first Practice Manager, you will help define how our hospital operates and grows. Your leadership will directly impact team engagement, operational efficiency, and the care we provide to pets and their families.

If you are a hands-on leader who thrives in a small practice setting and wants to build something lasting, we'd love to meet you.

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